The Managing Director of the Electricity Company of Ghana, Samuel Mahama has admonished his staff from taking money from the populace as the company undertakes an exercise to recover GH₵5.7 billion owed by its customers
He also asked customers of the power distributing company not to pay cash to the staff of ECG.
According to him, the exercise is a cashless to ensure accountability.
“Because of the new platform that we have, they [ECG staff] are well-equipped to generate a paying slip for you to go to the near bank and pay. They are well-equipped to generate your payment all the way in order to receive a notification to pay by momo or vodacash or with a bank card.
“No ECG staff is to collect cash,” he emphasised on Joy FM’s Super Morning Show on Monday.
Mr Mahama also urged citizens to be cautious about the ECG staff who visits their homes.
According to Mr Mahama, the power distribution company knows that some unscrupulous persons may want to capitalize on the ongoing exercise to dupe unsuspecting Ghanaians.
In view of that, he urged people to dial “*226# and follow the prompts to verify the ECG staff that comes to your house”.
The ECG has commenced a series of activities in a bid to recover over GH¢5 billion of debt owed by both private and state institutions.
The amount accrued due to non-payment by these entities since August last year.
The exercise began on Monday March 20, 2023, after ECG announced the closure of its main offices except customer support departments, in order to embark on a one-month-long exercise.
All ECG staff, from top management to junior officers, will be used to retrieve all the monies owed the company.
As a result, the Managing Director of ECG, Mr Dubik Mahama has toured all the operational regions of ECG to sensitise the staff on how to go about the mobilisation of the revenue. He said they should respect the customer at all times.
He also reminded the staff that ECG is a business and not a charity, thus they must all start behaving as business-minded people.
It is expected that at the end of the exercise, 100% of the debt owed ECG would be recovered.
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