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The human touch: why degrees still matter in the age of AI

Mon, Sep 29 2025 5:06 PM
in Ghana General News, Technology
the human touch why degrees still matter in the age of ai
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The human touch: why degrees still matter in the age of AI

1. INTRODUCTION

This short feature article underscores the continuing importance of human skill, judgment, and education in an Artificial Intelligence (AI)-driven world. At a time when misconceptions often give rise to misleading conclusions, the article seeks to clarify these issues and provide a more balanced perspective.

This article was prompted by recent speeches and videos circulating on social media, predicting that within the next decade, Artificial Intelligence (AI) described as machines replicating human-like thinking will completely replace Human Intelligence (HI), rendering the pursuit of academic degrees through formal education useless.

While I acknowledge the growing influence of Artificial Intelligence (AI) on professional skills and education, I hold a different view from those predictions that are not supported by empirical evidence. AI can indeed provide vast amounts of information on virtually any subject and assist in solving problems, whether drafting a legal contract, suggesting medical diagnoses and treatments, or analysing technical issues. However, the human factor remains indispensable at critical stages of applying such information. After all, AI cannot represent a client in court, perform surgery, dispense medication as a pharmacist, or make the ethical and context-driven decisions of an administrator. These are tasks that rely on professional knowledge, practical skills, human judgment, and conscience, qualities nurtured and refined through formal education. Far from making education redundant, AI highlights the need for deeper human expertise to interpret, evaluate, and responsibly act upon the insights it generates.

2. AI LIMITATIONS
AI has limitations that prevent it from fully replacing human knowledge in several areas, including the following:
(a)  Creativity and Originality:

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AI can generate content based on patterns and data, but it lacks genuine creativity and innovative thinking. Humans possess unique abilities like associational thinking, intuition, and emotional depth that drive artistic expression and ground breaking ideas.

(b) Emotional Intelligence and Empathy: AI systems cannot truly understand and express emotions or empathize with others. Human emotional intelligence is crucial in roles requiring complex interpersonal interactions, leadership, and nuanced decision-making.

(c) Complex Problem-solving and Adaptability: Humans excel at tackling unprecedented challenges, adapting to new situations, and making decisions based on incomplete information. AI, on the other hand, operates within predefined algorithms and data limitations.

(d) Ethical Decision-making and Moral Judgment: AI lacks the capacity for nuanced ethical reasoning, moral judgment, and contextual understanding. Humans bring a deep understanding of ethics and morality shaped by cultural, personal, and experiential factors.

(e) Interpersonal Skills and Human Connection: Building relationships, trust, and emotional connections require human qualities like empathy, compassion, and effective communication, which AI systems currently cannot replicate.

(f) Tacit Knowledge and Experiential Learning: Human expertise developed through practice, experience, and intuition is difficult to codify and transfer. AI may struggle to capture and apply this type of knowledge.

These limitations underscore the importance of the human factor and reaffirm that AI cannot replace professional knowledge and experience. Human expertise remains essential in comprehending, administering, and interpreting AI-generated information to achieve specific objectives. Unless AI itself becomes human, it can never override human beings. It is a tool designed to assist us, not to dominate us. What is crucial, therefore, is that we learn to use these tools effectively and responsibly.

3. OVERCOMING CHALLENGES  OF AI IN OUR UNIVERSITIES
To prevent over-reliance on AI, universities can take several steps, including the following:

(a) Redesigning Assignments:
– Break projects into smaller steps: Encourage students to work on projects in stages, allowing for ongoing feedback and reducing the likelihood of AI misuse.
– Personalize tasks:
Ask students to relate course topics to their own lives, making assignments more specific and less likely to be AI-generated.
– Emphasize critical thinking: Focus on assignments that require unique perspectives, analysis, and problem-solving skills.
(b)  Teach AI Literacy:
– Add real-world examples: Incorporate practical examples into the curriculum to help students understand ethical AI use.
– Discuss AI limitations: Educate students on AI’s potential biases, inaccuracies, and limitations.
– Promote digital literacy: Teach students to critically evaluate AI-generated content and identify potential errors.

(c) Set Clear Policies:
– Develop guidelines collaboratively: Involve students in creating AI usage policies to ensure clarity and acceptance.
– Define acceptable AI use: Establish clear rules for AI use and require students to disclose AI assistance.
– Provide resources: Offer support for students to practice ethical AI use and understand academic integrity.

(d) Assessment Methods:
– Regular assessments: Assign frequent, smaller tasks to reduce last-minute reliance on AI tools.
– Oral exams and project-based evaluations: Use alternative assessment methods to ensure originality and critical thinking.
– Use “AI-free” assessments: Implement assessments that test students’ abilities without AI assistance.

(e) Encourage Critical Thinking:
– Hybrid brainstorming: Combine AI-assisted analysis with independent work to maintain cognitive independence.
– Reflection logs: Ask students to compare AI-generated content with their own work, noting new insights and areas for improvement.
– Critical Evaluation: Teach students to systematically evaluate AI-generated content and identify potential biases.

4. CONCLUSION

The rise of AI has sparked discussions about the relevance of human skills, education, and degrees. While AI excels in many areas, human strengths in creativity, empathy, critical thinking, and complex problem-solving remain invaluable. Education and degrees continue to play a vital role in developing these human skills, ensuring individuals are equipped to work alongside AI and tackle complex challenges. By embracing the complementary strengths of humans and AI, we can unlock new opportunities and drive innovation. Ultimately, the future of work and learning will depend on striking a balance between technological advancements and human ingenuity.

5. WAY FORWARD

The way forward lies in embracing AI as a supportive tool rather than fearing it as a replacement. Professionals and students alike must focus on re-skilling and up-skilling, developing both AI literacy and deeper human-centered competencies such as judgment, ethics, and creativity. Educational institutions and policymakers should adapt curricula to reflect this new reality, ensuring that AI complements rather than undermines professional expertise. Ultimately, the goal is not to compete with AI, but to collaborate with it, harnessing its strengths while reinforcing the irreplaceable value of human knowledge and experience.

Prof Oswald Seneadza 

(Faculty of Law, KNUST)

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