Telecel Ghana has pushed back strongly against claims by the Minority in Parliament over its operations in the telecommunications sector, describing recent allegations as misleading and a distortion of facts.
In a statement issued by its External Affairs Department, Telecel said its intervention in supporting AT Ghana’s customers through national roaming was a directive from the National Communications Authority (NCA) — not a political or commercial manoeuvre.
According to the company, the NCA instructed it to host AT Ghana’s network traffic after the latter’s sites were shut down by tower operator ATC Ghana in August 2025 over unpaid debts.
“Since September 1, 2025, Telecel Ghana has been providing national roaming services to AT as an interim measure. Without this intervention, AT customers would not have been able to use mobile voice and data services across the country,” the company clarified.
Telecel said it was awaiting the outcome of the ongoing assessment by KPMG, the government-appointed transaction advisor, on the matter.
The company also dismissed claims that it was struggling financially, insisting it remains profitable and has recorded strong operational performance.
“Telecel Ghana is profitable and has posted a year-to-date Net Profit of multiple hundreds of millions of Ghana cedis,” the statement said.
“Over US$240 million in financial relief and investments has been made by Telecel since the acquisition in 2023 — not $10 million as stated at the press conference.”
It explained that the investments covered legacy debt payments, network expansion, infrastructure upgrades, and new digital services across Ghana.
The company added that it had maintained all its 600 employees and retained its status as a certified Top Employer.
Telecel further rejected suggestions that its recent social interventions were politically motivated.
The company cited its donation of advanced cervical cancer screening equipment to major hospitals, including Korle Bu and Tamale Teaching Hospitals, as part of its long-standing health and community development initiatives.
“The attempt to project these social interventions as an apparent attempt to strengthen Telecel’s position and gain goodwill is disingenuous, unfortunate, and should be disregarded by the public,” the statement read.
Telecel also defended its sponsorship of traditional and cultural festivals, saying such support has been a consistent part of its community engagement.
“This year alone, we have supported festivals in Kwahu, Osu, Ningo, Prampram, La, Cape Coast, and Gomoa Dawurampong, among others. All requests for sponsorship came from Traditional Councils, not the Minister,” the company said.
“It therefore beats one’s imagination that our support for this year’s Homowo Festival could be interpreted as an attempt to influence decisions concerning AT.”
Telecel reaffirmed its commitment to ethical conduct, transparency, and national development.
The company noted that it operates legally as Ghana Telecommunications Company Limited, with the Government of Ghana holding a 30% stake on behalf of the public.
“Telecel remains open to engage constructively with all relevant stakeholders to provide factual information and ensure that public discourse is guided by fact,” it said.
“We operate with professionalism, transparency, and adherence to the law and are committed to serving customers, partners, employees, and shareholders.”
Telecel concluded by urging the public to disregard what it called misrepresentations about its operations and intentions.
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