“Seventy students crammed into a single classroom, three sharing a desk meant for two, and a lone exhausted teacher struggling to maintain order.”
This scenario, described by an education advocate in Ghana, is not an isolated incident but a distressingly common reality. Overcrowded classrooms and rising indiscipline have become twin crises in Ghana’s education system, threatening the quality of learning and safety in schools.
Recent statistics paint a stark picture: some Ghanaian schools report class sizes of 70 to 100 pupils per teacher, far above the Ghana Education Service’s recommended 40:1 ratio.
Simultaneously, student misconduct has surged – for example, the Ghana Education Service (GES) recorded a 16% increase in disciplinary cases in 2023 compared to 2020, alongside surveys indicating over 40% of students have witnessed or experienced bullying in senior high schools.
These figures underscore an urgent challenge: How can Ghana ensure effective teaching and learning when classrooms are overflowing, and disciplinary breakdowns are on the rise?
This paper examines the interplay of overcrowding and indiscipline in Ghanaian classrooms and explores how innovations from the Fourth Industrial Revolution (4IR) – particularly artificial intelligence (AI) – could help address these issues.
The Fourth Industrial Revolution is defined by rapid advancements in digital technologies, AI, robotics, and data, which are transforming industries worldwide. In education, 4IR tools offer new ways to personalize learning, manage classrooms, and augment teachers’ capabilities.
Here, we argue that AI-driven interventions, implemented thoughtfully, can mitigate the negative impacts of large class sizes and student misbehavior in Ghana.
The thesis is that leveraging AI in the 4IR era can help Ghanaian schools improve classroom management and learning outcomes amid overcrowding and indiscipline, by providing personalised support to students, assisting overburdened teachers, and enabling data-driven discipline strategies.
To support this thesis, we adopt an evidence-rich, citation-driven approach, grounding each assertion in recent Ghana-specific data or peer-reviewed studies.
We begin by defining key terms and outlining the scope of the problem: what do “overcrowding” and “indiscipline” mean in the Ghanaian educational context, and how did these issues reach their current critical state? Next, we discuss the impacts of overcrowded and unruly classrooms on teaching and learning, drawing on educational theory to explain why these conditions impede quality education.
We then introduce the paradigm of the Fourth Industrial Revolution in education, explaining how AI fits into broader educational reforms and Ghana’s strategic goals.
The core of the paper details AI-based solutions that could address overcrowding and indiscipline from AI tutors that personalise learning in large classes, to intelligent monitoring systems that help deter bullying.
Each major argument is framed within relevant educational theories (such as social constructivism and behaviorism) and illustrated with real-world examples, including pilot projects in Ghana and other African countries.
We maintain a critical and reflective stance throughout, acknowledging potential limitations (e.g. infrastructural constraints, ethical considerations) and the need for policy support.
Signposting the structure: Firstly, the paper analyzes current conditions of overcrowding and student discipline issues in Ghana’s schools, establishing why innovative interventions are needed. Secondly, it introduces AI within the 4IR as a promising toolset for educational transformation, aligned with Ghana’s policy direction.
Moreover, the paper evaluates specific AI applications for classroom management, linking them to theoretical frameworks and empirical outcomes. Furthermore, challenges and risks of using AI in education are critically examined to avoid naïve optimism.
In the final sections, we present actionable policy recommendations for Ghana – including training teachers in AI, improving infrastructure, and adopting ethical guidelines and suggest avenues for future research such as longitudinal studies on AI impact in Ghanaian classrooms.
In conclusion, we reiterate the central insight: while no single innovation can resolve all educational ills, an authoritative yet accessible integration of AI – implemented with pedagogical wisdom and policy support – could help turn the tide on overcrowding and indiscipline.
By the end of this manuscript, readers should have a clear understanding of how Ghana can harness the 4IR’s tools to foster more orderly, engaging, and effective classrooms, as well as the precautions needed to do so responsibly.
(Technical terms such as “Fourth Industrial Revolution” (4IR) and “artificial intelligence in education” (AIEd) will be defined at first mention. All in-text citations are provided in APA style, and full sources are indicated in brackets in an accessible format. Now, we proceed to the background of Ghana’s classroom challenges.)
Overcrowding in Ghanaian classrooms: Extent, causes, and challenges
Overcrowding in an educational context refers to situations where the number of students per classroom exceeds the capacity considered optimal for effective teaching and learning.
In Ghana, a class is generally deemed overcrowded when it significantly surpasses the GES guideline of 40 students per teacher at the basic and secondary level. By this standard, many Ghanaian classrooms are undeniably overcrowded.
According to a Ministry of Education report, the average pupil-classroom ratio in public schools stands at 38:1 in primary and 35:1 in junior high. However, these averages mask extreme cases: for instance, in some kindergarten classes the ratio averages 55 children per class, and in numerous primary and secondary schools, class sizes of 60–70 are common, with reports of classes reaching 100 students.
In the Greater Accra Region, a case study of New Gbawe Experimental Basic School found an average pupil-teacher ratio of 72:1, nearly double the official standard. Clearly, overcrowding is not a sporadic anomaly but a systemic issue affecting urban and rural schools alike.
Causes of overcrowding. Several factors have converged to drive this overcrowding. A primary cause is increased enrollment without commensurate expansion of infrastructure and staffing.
The landmark Free Senior High School (Free SHS) policy, introduced in 2017 to eliminate financial barriers to secondary education, succeeded in a 22% surge in SHS enrollment within its first year. This achievement in access, while laudable, outpaced the construction of new classrooms and hiring of teachers.
Schools built for a few hundred students suddenly had to accommodate thousands. For example, Adansi SHS saw its student population balloon from 1,200 to over 3,500 in one year after Free SHS began; classrooms intended for 30 students were now hosting 70+ learners, with every desk and floor space occupied.
Similar stories unfolded nationwide as existing facilities strained under the influx. Beyond Free SHS, Ghana’s positive demographic trends (a relatively young population and improved primary retention) contribute to high student numbers at the basic level, again without proportional investment in school infrastructure.
A shortage of trained teachers exacerbates the problem – even when physical classroom space exists, there may not be enough teachers to split an overlarge class.
Ghana has made efforts to maintain a pupil-teacher ratio around 27:1 at the primary level, but rural posting challenges and budget constraints mean many schools simply combine students into bigger classes rather than leave any group untaught.
The consequences of overcrowded classrooms on the educational process are profound. From a classroom management perspective, overcrowding hinders teacher-pupil contact and individualised attention.
Reverend Dr. Martin Nabor, observing Northern Ghana schools, lamented that with 70 to 100 pupils in a class, it is “impossible to achieve good teacher-pupil contact,” directly undermining quality. Educational theory supports this: social constructivist learning theory, for instance, emphasises interaction and scaffolding between teacher and student (Vygotsky, 1978).
In a class of 80, such interaction is diluted; the teacher’s role shifts to crowd control rather than mentorship. Cognitive load theory also suggests that an overstimulating, noisy environment can overload students’ working memory, impeding learning. Overcrowding often leads to insufficient learning materials and physical discomfort, which frustrate both learners and teachers.
In Ghana, cases of three pupils sharing a desk made for two, or students sitting on classroom floors, have been reported under the #Rescue2Reset campaign.
Such conditions violate basic Maslowian needs for comfort and safety, meaning students’ physiological and safety needs (the bottom tiers of Maslow’s Hierarchy of Needs) are not met, making it difficult for them to focus on higher-order learning tasks.
Another challenge is that overcrowded classrooms tend to be teacher-centered by necessity. With so many students, teachers often resort to lecture-style delivery, which is easier to manage than interactive or group activities.
Unfortunately, this perpetuates a traditional mode of instruction that stifles engagement. Ghana’s education system has been criticised for over-reliance on rote methods, and overcrowding “stifles learner-centered approaches” by sheer logistics.
Research in Ghana confirms that in these packed classes, teachers experience intense stress and burnout, describing the situation as “traumatic” and “stressful”.
A qualitative study of Accra basic school teachers found that overcrowding led to insufficient learning environments, safety and health concerns, limited contact with pupils, disruptive behavior, and emotional exhaustion for educators.
In summary, overcrowding isn’t merely a numbers problem; it triggers a cascade of pedagogical and psychosocial issues detrimental to educational quality.
Indiscipline in Ghanaian Schools: Trends, Causes, and Implications
Indiscipline, in the context of schools, refers to student behaviors that violate school rules or norms, disrupt the learning process, or show disrespect for authority.
In Ghanaian classrooms, acts of indiscipline range from minor infractions (like tardiness and talking back to teachers) to serious misconduct (such as bullying, fighting, substance abuse, and vandalism).
Recent reports and studies indicate that indiscipline in Ghana’s schools is on the rise and taking more severe forms. A 2022 National Commission for Civic Education (NCCE) survey revealed that over 40% of senior high students had witnessed or experienced bullying – much of it physica.
High-profile incidents, like the case of a student viciously assaulted by ten peers for a trivial offense, have alarmed the public. The Ghana Education Service noted an upsurge in student-related disciplinary cases by 16% in 2023 compared to 2020, suggesting a worsening trend in behavioral issues.
These indicators show that many Ghanaian schools face not only overcrowded classrooms but also chaotic, undisciplined learning environments that further threaten student safety and academic focus.
Causes of growing indiscipline. Educational psychologists often view student behavior as a product of both in-school factors and broader social influences (Bronfenbrenner’s ecological systems theory provides a useful lens, situating the child in overlapping spheres of influence). In Ghana’s case, several key factors have been identified:
- Policy and School Management Factors: One major change has been the removal of corporal punishment in line with child rights regulations.
- While widely seen as a progressive and necessary reform, the ban on caning and other corporal punishment “inadvertently created challenges in maintaining discipline”, as Ghana’s Education Minister and teachers have observed. For generations, Ghanaian schools relied on corporal punishment (a behaviorist approach using punishment as a deterrent). With its removal, many schools lacked ready alternatives. A University of Education, Winneba study found 71% of SHS teachers felt they lack effective tools to manage indiscipline under the new policy regime. Traditional punitive measures like detention or suspension have often proven toothless – “students don’t care about [these punishments]”, one teacher lamented. This indicates a gap in behavior management strategies, where neither old nor new methods are yielding authority. Compounding this, there’s been a 45% increase in student-initiated complaints against teachers’ disciplinary actions since 2018. Students, emboldened by greater rights awareness and perhaps parental backing, now challenge teachers frequently, which can undermine teacher authority if not managed well.
- Overcrowding and Supervision Gaps: Notably, overcrowding itself feeds into indiscipline problems. When a teacher is trying to handle 60 students in a class, enforcing rules consistently becomes herculean. Overcrowded dormitories and schools create a sense of anonymity among students – misbehavior can go unnoticed or unaddressed in the crowd. As one commentary noted, schools have struggled with overcrowded classrooms and dormitories, fostering a sense of impunity; with so many students, “it became increasingly difficult for teachers and school authorities to maintain discipline and monitor students effectively”. Large numbers mean fewer adults per student, which research links to higher incidence of bullying and peer aggression, since supervision is diluted. Indeed, the introduction of Free SHS, while positive for access, has been tied to increased bullying and indiscipline as unintended consequences, precisely due to congestion and strained supervision. Thus, overcrowding is not only an academic issue but also a disciplinary one: “Overcrowding and inadequate facilities exacerbate discipline issues, as limited resources strain school management”.
- Societal and Home Influences: The attitudes students bring from home and society at large play a crucial role. Ghanaian educators point to lenient parenting and eroding social values as contributors to school indiscipline. With changing social norms, some parents are less strict or less present in supervising their children’s behavior. A Research Brief by the University of Education, Winneba highlighted that “lenient parenting contributes to a lack of discipline” and “negative media coverage of teachers undermines respect” for school authority. In the era of social media, students often see videos or reports casting teachers in a bad light, potentially reducing the traditional reverence for teachers. Moreover, as the LinkedIn essay on Ghana’s SHS discipline crisis noted, many parents have become disengaged under Free SHS – no longer paying fees, some feel less invested in their child’s schooling and rarely check on their progress. This lack of parental oversight can embolden students to flout school rules, knowing that consequences at home are unlikely. In some cases, parents even side with their children against the school when disciplinary issues arise, rushing to defend them and sometimes escalating disputes to the media or higher authorities instead of supporting the school’s sanctions. This erodes the united front that educators and parents ideally should present in instilling discipline.
The implications of widespread indiscipline are dire for educational outcomes and school culture. Classroom disruptions and disrespectful behavior directly impede teaching and learning, leading to lost instructional time and a stressful climate not conducive to concentration. Teachers facing frequent defiance or chaos often report diminished authority and morale. In focus groups, Ghanaian teachers have expressed feeling “helpless” and “undermined” when students ignore rules and challenge punishments. Such a power dynamic shift – where students feel they can get away with misbehavior – can create a vicious cycle: reduced teacher control invites more mischief, which further weakens control. The academic consequences are significant. Indiscipline has been linked with lower academic performance as lessons are interrupted or proceed in a disorderly fashion. A chaotic classroom means less learning: students off-task, teachers spending time managing behavior rather than teaching content. Over the long term, pervasive indiscipline can even contribute to higher dropout rates (students disengage from an unsafe or unserious school environment) and affect character development.
Educators warn that if students do not learn discipline and respect in school, it “hinders the development of responsible citizens,” potentially resulting in irresponsible future leaders and increased societal vices. In other words, the school is a microcosm of society; failure to instill discipline at this stage can echo later in workplaces and communities.
From a theoretical standpoint, the rise in indiscipline can be analyzed through social learning theory (Bandura) – students may be modeling behaviors they see as successful or unpunished in their environment. If bullies or rule-breakers face no serious consequence and even gain peer admiration, others learn that indiscipline is rewarded.
Additionally, behavioral economics’ concept of incentives can be applied: currently, the “cost” of misbehavior (mild punishments, if any) is lower than the “benefit” (peer status, having fun, avoiding work). This imbalance encourages rational actors (students) to choose indiscipline.
Realigning incentives – increasing the likelihood of detection and meaningful consequences, while rewarding positive behavior – is key to restoring order.
In summary, Ghana’s schools are grappling with a disciplinary deficit fueled by policy shifts, overcrowding, and societal changes. The next section will examine how these twin challenges of overcrowding and indiscipline jointly affect educational quality, setting the stage for why a novel approach, leveraging technology and AI, is worth exploring.
Impact of Overcrowding and Indiscipline on Educational Quality
Overcrowded classrooms and widespread indiscipline, while distinct problems, often exacerbate each other and collectively undermine the quality of education in Ghana.
This section unpacks the compounded impact of these issues on teaching effectiveness, student learning outcomes, and overall school well-being, drawing on empirical evidence and educational theory.
Diminished Academic Achievement: Perhaps the most measurable impact is on students’ academic performance. International and local research has long shown that smaller class sizes tend to produce better learning outcomes, especially in early grades (Finn & Achilles, 1999; Krueger, 2003). In Ghana, educators empirically observe that students in crowded classes struggle more.
One study in Nigerian secondary schools found that schools averaging 35 or fewer students per class scored higher on exams than those averaging above 35. Ghana’s case aligns with this: the free SHS expansion, which led to classes of 45-50 or more, coincided with declining performance in core subjects like mathematics.
Mathematics teachers attribute chronic low pass rates partly to class size – it is inherently difficult to attend to individual difficulties or conduct interactive problem-solving with seventy students jostling for space. In such conditions, many students “slip through the cracks,” advancing from grade to grade with shaky understanding.
The learning poverty described by the World Bank – where children spend years in school but fail to master basic skills – can be exacerbated by overcrowding, as genuine comprehension is sacrificed for classroom survival.
Moreover, indiscipline-related disruptions magnify this learning shortfall. Time on task is reduced when teachers constantly stop lessons to discipline students, break up fights, or manage noise levels.
In severe cases of indiscipline (riots, protests, bullying incidents), schools may even close temporarily, as has happened in some Ghanaian SHSs, causing students to miss out on instructional days.
Teacher Stress and Instructional Quality: The classroom environment shaped by overcrowding and indiscipline also takes a toll on teachers, which in turn affects educational quality. Teachers in overcrowded, unruly classrooms often suffer burnout, lower job satisfaction, and even health issues.
The qualitative accounts from Ghanaian basic school teachers vividly describe mental and emotional challenges: “stressful… safety and health concerns… increased workload and insufficient time” in the words of those handling 70+ classes. Under such pressure, even the most dedicated teachers find it difficult to deliver well-prepared, engaging lessons.
Instead, they may resort to simplistic teaching methods (lecture, note dictation) as a coping mechanism, as these are easier to get through amid chaos. This aligns with John Dewey’s educational theory that a nurturing environment is essential for effective teaching – when the environment is adversarial or overwhelming, the richness of instruction diminishes.
Also relevant is the concept of self-efficacy (Bandura): teachers who repeatedly feel unable to control their class or help all students may develop low instructional self-efficacy, believing “nothing I do will make a difference.” This can create a passive or resigned teaching style, further eroding quality.
A concrete indicator is teacher absenteeism and attrition. Research notes that inadequate school management and overcrowding correlate with higher teacher absenteeism in Ghana.
Faced with untenable classes, some teachers simply stay away or leave the profession, resulting in a loss of experienced educators and a reliance on less trained replacements, a cycle which lowers instructional quality further.
Classroom Discipline and School Climate: Quality education is not only about test scores, but also about a conducive learning atmosphere and the development of social-emotional skills. Overcrowding and indiscipline together poison the school climate. A single unruly class can disrupt adjacent classes (through noise or the teacher leaving to seek help with a discipline case).
When indiscipline becomes endemic, schools start to feel unsafe. Reports of violent bullying (e.g. students lynching peers over stolen phones) create a climate of fear or anxiety among students.
In such an atmosphere, students are less likely to participate, collaborate, or take intellectual risks – all important for deep learning per constructivist theory.
Instead, they may withdraw or form subcultures for protection, breeding further antisocial behavior. The breakdown of authority means that norms of respect and responsibility erode; students may test limits constantly. This not only distracts from academics but also fails to inculcate the values of discipline, empathy, and integrity that education should impart.
As the Winneba research brief noted, “persistent indiscipline can hinder the development of responsible citizens”. Thus, the hidden curriculum of schooling (the transmission of social norms) is turned on its head: instead of learning punctuality, respect, and self-control, students might be learning that might makes right, or that rules are meaningless.
This impact, while less quantifiable, is deeply concerning as it undermines Ghana’s goal of nurturing well-rounded future leaders.
Intersection of Overcrowding and Indiscipline: It’s crucial to note that overcrowding and indiscipline are interconnected issues that feed each other. An overcrowded class, as discussed, breeds indiscipline through anonymity and lack of adequate supervision.
Conversely, a highly indisciplined environment can worsen overcrowding’s effects by making classes even harder to manage, leading some students to disengage or drop out (reducing enrollment in a skewed way where only the troublemakers remain – a perverse outcome).
In some Ghanaian schools, discipline problems have necessitated moving students around or concentrating “problem students” in certain sections, inadvertently making those classes more congested and volatile.
The interplay can trap schools in a low-equilibrium state: poor conditions lead to poor behavior, which further degrades conditions. This synergy underscores why any solution must address both physical capacity and behavior management together.
Wider Systemic Impacts: On a national level, these classroom issues impede Ghana’s progress toward educational targets such as Sustainable Development Goal 4 (quality education).
Ghana has achieved near-universal access at basic levels, but quality indicators lag. For example, Ghana’s proficiency rates in reading and math by end of primary are worryingly low (UNESCO’s Global Education Monitoring Report labels it a learning crisis).
Analysts cite systemic failings – among them, large class sizes and insufficient classroom discipline – as root causes. In fact, Ghana’s Education Strategic Plan emphasises improving teacher deployment and classroom conditions, recognising that without tackling class size and climate, curriculum reforms or exams reforms will have limited effect.
Economically, the long-term cost is significant: less educated and less disciplined graduates may struggle in the job market, affecting Ghana’s human capital development.
Culturally, if schools cannot impart discipline, the burden shifts to families and law enforcement later on, potentially increasing social costs.
In summary, overcrowding and indiscipline create a vicious cycle that degrades educational quality: learning outcomes drop, teaching practices suffer, and the school environment becomes counterproductive to the very mission of education.
Traditional remedies – hiring more teachers, enforcing stricter discipline through conventional means – are important but have so far fallen short or been slow to implement at scale. This stark reality is prompting educators and policymakers to seek innovative solutions.
The next section pivots to one such frontier: the Fourth Industrial Revolution and the integration of Artificial Intelligence in education.
Could these emerging technologies provide tools to alleviate overcrowding pressures and restore discipline? We will clarify what the 4IR entails for education and why Ghana is looking to align its system with this new paradigm.
Education and the Fourth Industrial Revolution: A New Paradigm for Ghana
The Fourth Industrial Revolution (4IR) refers to the current era of rapid technological advancement, characterized by the fusion of technologies that blur the lines between the physical, digital, and biological spheres (Schwab, 2016).
Hallmarks of the 4IR include artificial intelligence, machine learning, robotics, the Internet of Things, big data analytics, and automation. In the context of education, the 4IR heralds what some call “Education 4.0” – a transformation in the way we teach and learn, aligning education with these new technologies and the future workforce’s needs.
Global shifts and Ghana’s readiness. Around the world, forward-looking education systems are embedding 21st-century skills (critical thinking, creativity, digital literacy) and leveraging technology to enhance learning.
For instance, Rwanda and Kenya have introduced AI and robotics programs in schools, recognizing that youth who are AI-literate will have an edge in future job markets. China made AI curriculum compulsory in over 100 schools by 2019, and countries like Finland have national AI education initiatives targeting all citizens.
These examples underscore a global understanding that education must adapt to the 4IR or risk irrelevance. The World Economic Forum warns that tens of millions of jobs will be displaced by automation by 2025, but even more new roles (especially involving AI) will be created.
This means students today need to be prepared not just to coexist with technology, but to harness and work alongside it.
Ghana, often a leader in educational reform in West Africa, is actively seeking to modernise its education system for the 4IR. The Ghanaian government has articulated that “our education system has to respond to the demands of the Fourth Industrial Revolution”.
Practical steps have followed: In March 2024, President Akufo-Addo launched the Ghana Smart Schools Project, an ambitious plan to provide 1.3 million tablet devices to senior high school students nationwide.
This “One Student, One Tablet” initiative is intended to “foster research, teaching and learning in a digital environment”. Tablets loaded with digital textbooks and learning apps mean students can access interactive content and potentially AI-driven educational software.
Additionally, plans to introduce biometric systems for attendance and other digital infrastructure in schools have been mentioned by the Education Minister, signaling a push toward data-driven school managemen.
These efforts build on earlier reforms like the new curriculum framework (NaCCA 2019) which emphasises problem-solving and critical thinking, essential for a 4IR world.
Yet, as commentators note, while Ghana’s curriculum mentions “digital literacy,” it still lacks explicit integration of AI or data science at the basic level – a gap that needs addressing.
Indeed, as of late 2024, Ghana was in early stages of developing a comprehensive EdTech and AI in education policy, whereas countries like Rwanda already have draft policies.
The vision from the top leadership is clear: Vice President Bawumia and Minister Adutwum have publicly stressed that Ghana’s participation in the 4IR “requires education to be looked at through a different prism altogether,” focusing on STEM and technology skills from primary to tertiary.
The rationale is straightforward – to remain competitive and innovative as a nation, Ghana must nurture a workforce comfortable with technology and complex problem-solving, rather than relying on rote learning suited for the 20th-century economy.
Education 4.0 in practice means rethinking several aspects of schooling:
- Curriculum: Integrating subjects like coding, AI literacy, and computational thinking from early grades. For example, teaching basic AI concepts through stories or simple programming, as some Ghanaian thought leaders have suggested (imagine a Primary 5 lesson about AI ethics via a story of a robot – a scenario entirely feasible with current tools).
- Pedagogy: Moving from teacher-as-lecturer to teacher-as-facilitator, using technology to enable more personalized and project-based learning. This resonates with social constructivist pedagogy, where learners actively construct knowledge with guidance. In a 4IR classroom, a student might learn at her own pace on a tablet (constructing knowledge individually) and then collaborate with peers on a project (constructing knowledge socially), with the teacher orchestrating these activities rather than delivering all knowledge.
- Assessment: Utilizing digital assessments and analytics that can provide instant feedback and adaptive difficulty. The 4IR also opens possibilities for evaluating skills like creativity or teamwork through simulations or digital portfolios, which traditional exams miss.
- Administration: Employing data systems and AI to help with timetabling, tracking attendance and performance, and identifying students who need support. As an example, an AI-driven early warning system could flag a student whose grades and attendance are slipping, allowing intervention before they drop out. Such data-driven decision-making is a hallmark of 4IR approaches in education management.
For Ghana, embracing Education 4.0 is not without challenges. Infrastructure gaps are significant – many schools, especially in rural areas, still lack reliable electricity, let alone internet connectivity, which is foundational for most 4IR tools.
There are ongoing efforts via the Ghana Investment Fund for Electronic Communications (GIFEC) to connect schools, but progress is uneven. Additionally, teacher training and readiness are critical.
As noted, introducing tablets or AI tools will fall flat if teachers are not comfortable and competent in using them. A Mastercard Foundation panel in October 2024, featuring Ghana’s education stakeholders, emphasised that policies must address teacher skills gaps and involve teachers in the EdTech integration process.
In other words, technology in classrooms should not be a top-down imposition but a co-created transformation where teachers become “architects of the future, not victims of change”.
Encouragingly, Ghana’s Ministry of Education is aware of this – proposals have been made to include AI literacy in pre-service teacher training and continuous professional development, as experts advocate.
Why look to AI specifically? Among 4IR technologies, Artificial Intelligence stands out for its potential to directly address some of the entrenched problems like overcrowding and indiscipline.
AI in education (often abbreviated AIEd) includes any application of machine learning algorithms or intelligent systems to support learning and administration.
This ranges from adaptive learning software that personalises exercises for each student, to natural language chatbots that answer students’ questions, to analytics systems that predict student outcomes.
The unique promise of AI is its ability to mimic certain cognitive tasks at scale – for example, grading thousands of quizzes instantly, or providing step-by-step tutoring tailored to each learner’s needs, tasks that would be impossible for one teacher to do with a class of 80. AI can thus act as a “teaching assistant” or a force multiplier in the classroom. Importantly, global education experts caution that “AI is not a silver bullet” and it cannot replace teachers or good pedagogy.
Rather, when aligned with sound teaching methods, AI can accelerate innovation in contexts where traditional methods alone aren’t overcoming challenges.
UNESCO’s 2021 report on AI in education argues that if guided by ethical and pedagogical principles, AI can help achieve inclusive and equitable quality education (SDG 4) by bridging gaps in access and personalisation.
For Ghana, AI’s potential aligns with needs: overcrowding is fundamentally an issue of scale and individualisation, and AI is adept at scaling personalisation; indiscipline partly stems from lack of supervision and insight into student behavior, and AI can augment monitoring and early detection.
Furthermore, adopting AI in schools gels with Ghana’s broader digital ambitions. The nation has a burgeoning tech sector and innovation hubs; by integrating AI in education, Ghana not only addresses immediate classroom issues but also fosters an AI-aware generation that can contribute to the digital economy.
Dr. Yaw Osei Adutwum’s emphasis that Ghana’s wealth in the future lies more in human capital than natural resources underscores that investing in these new educational paradigms is seen as key to national development.
In conclusion of this section, Ghana’s embrace of the Fourth Industrial Revolution in education is both a necessity and an opportunity.
It is necessary to ensure that Ghanaian students are not left behind in a rapidly changing world and that the persistent issues of the “Third Industrial Revolution” era (like large classes in brick-and-mortar settings with chalk-and-talk teaching) are solved by leapfrogging into smarter solutions.
It is an opportunity because Ghana can learn from early adopters around the world and in Africa, avoid their pitfalls, and tailor modern technology to its own context.
With the stage set, we now turn to the crux of our discussion: leveraging AI to address overcrowding and indiscipline in Ghanaian classrooms.
We will explore practical applications and their theoretical underpinnings, demonstrating how AI – as part of Education 4.0 – could transform challenges into opportunities in Ghana’s schools.
Leveraging AI to Alleviate Overcrowding in Classrooms
Can artificial intelligence help a teacher manage a class of 80 as effectively as a class of 30? This question lies at the heart of applying AI to the problem of overcrowded classrooms.
At first glance, overcrowding seems like a purely physical issue – too many bodies in a room – but the crux of the problem is educational personalisation and support. Overcrowding means each student gets only a sliver of the teacher’s time and instruction tends to be one-size-fits-all.
AI has a proven capacity to personalise learning at scale, which directly targets the core weakness of large classes. This section discusses AI-driven strategies to mitigate overcrowding’s impact, supported by evidence from pilot programs and aligning with educational theory.
AI-powered personalised learning: One of the most mature applications of AI in education is the intelligent tutoring system or adaptive learning platform. These are software solutions that present learning material, practice exercises, and feedback tailored to the individual learner’s pace and level of understanding.
In an overcrowded Ghanaian classroom, while the teacher is giving a general lesson, an AI tutor program (accessed via a tablet or shared device) can reinforce and adapt content for each student.
For instance, a student who didn’t grasp a math concept can get additional practice problems and step-by-step hints from the AI, whereas a student who mastered it quickly can move on to more challenging tasks – all without waiting for the teacher’s personal attention.
This dynamic was demonstrated in a 2023 pilot project in Edo State, Nigeria, where primary school classes often had ratios above 50:1. AI tutors on tablets were introduced to supplement instruction.
According to the World Bank’s evaluation, after 8 months, students using the AI tutors scored twice as high in reading and math tests compared to control groups.
Remarkably, it was the large classes with overstretched teachers that saw the most dramatic improvements, because the AI filled a gap – providing the individual practice and feedback that teachers wished to give but couldn’t due to time constraints.
Teachers in the pilot reported feeling “newly empowered, no longer overwhelmed by the impossible task of teaching students with vastly different skill levels simultaneously”. One teacher noted, “The AI tutor became my helper… It knew when a child needed more practice and when they were ready to move ahead. It gave me time to talk to students, encourage them, and build their confidence”.
This testimony highlights a critical point: AI did not replace the teacher; it augmented the teacher’s ability to differentiate instruction and freed the teacher to provide human support (like encouragement and individual coaching) that a computer cannot.
From a theoretical perspective, this approach resonates with Vygotsky’s Zone of Proximal Development (ZPD). The ZPD is the gap between what a learner can do alone and what they can do with guidance from a skilled partner.
In a huge class, a teacher cannot serve as that skilled partner for every student at the right moment. An AI tutor can partly step into that role by providing hints, examples, and scaffolding exercises precisely when a student is struggling, thereby keeping the student within their optimal learning zone.
This is essentially scaffolding via technology. Social constructivists might argue that ideal scaffolding is social (teacher or peer), but given the realities of overcrowding, AI offers an “adjunct scaffold” – not replacing the social interaction but ensuring learning doesn’t stall for lack of immediate human help.
Moreover, adaptive learning systems implement mastery learning, a concept from educational psychology (Bloom, 1971) where students only move on after achieving understanding of current material.
In a normal large class, teachers often have to move on with the syllabus even if some students are left behind; AI can help each student master topics at their own pace, effectively running many parallel learning trajectories in one room.
Intelligent revision and exam preparation tools: Overcrowding often leads to situations where teachers cannot thoroughly review each student’s work or address all misconceptions before exams.
AI tools can assist here as well. Ghana has its own homegrown example: Kwame AI, an AI-powered web app introduced by Ghanaian EdTech startup SuaCode.ai. Aimed at helping SHS students with WASSCE (West African Senior Secondary Certificate Examination) preparation, Kwame AI allows students to input queries (e.g., “What is photosynthesis?”) and receive instant answers, diagrams, and explanations drawn from a curated knowledge base of past questions.
It even cites which year an exam question appeared and gives the top three model answers. In an overcrowded class, such an app means a student doesn’t have to jostle through 50 classmates to ask the teacher a question; they can get a reliable explanation on their own.
It also helps teachers by handling frequently asked questions and drill practice, allowing the teacher to focus on more complex clarifications or higher-order discussions. Essentially, AI can provide a 24/7 “teaching assistant” for students.
This is particularly valuable in large Ghanaian boarding schools where evening “prep” hours are meant for self-study – an AI chatbot or tutor can make that self-study far more effective by simulating a teacher’s guidance.
The success of analogous tools abroad, like India’s BYJU’s learning app which provides personalised video lessons and assessments and grew to millions of users, indicates that students readily embrace interactive, on-demand learning support.
For Ghana, leveraging such AI tools (and localising them to the Ghana Education Service curriculum) could help mitigate the disadvantage that students in overcrowded classes face in not getting enough personal attention.
AI-assisted classroom management and workflow: Another way AI can alleviate overcrowding is by streamlining administrative and assessment tasks that eat up teachers’ time. Large classes generate large volumes of grading, attendance recording, and other paperwork.
Teacher-facing AI applications focus on reducing this load. For example, there are AI systems that can automatically grade multiple-choice and short-answer quizzes with high accuracy, or even mark essays for aspects like grammar and coherence, allowing teachers to focus on content-specific feedback.
In Rwanda, some schools have experimented with AI-driven assessment tools as part of their digital learning initiative.
Even though Ghana’s context might differ, automating routine tasks is universally helpful. By using AI to grade daily homework or weekly quizzes, a teacher handling 250 students across multiple classes can free hours of time.
This time can be redirected to interventions like small-group tutoring, planning engaging activities, or mentoring students – tasks that improve learning but are often foregone when a teacher is buried under grading.
AI can also assist in tracking attendance (perhaps using biometric or simple face recognition if privacy allows, or even analyzing patterns in attendance data). A teacher of a huge class might not notice that two or three students are frequently absent or disengaged, but an AI system could flag this.
The Open University in the UK, for example, developed OU Analyse, an AI system that predicts student outcomes and flags those at risk of failing by analyzing their assignment submission patterns and forum activity.
While that’s a higher-ed application, the principle can translate: a system that notices, say, a particular student hasn’t turned in the last 3 assignments or scored very low consistently could alert the teacher or school counselor, even if that student’s struggles were lost in the sea of a big class.
By improving efficiency, AI contributes to teacher wellbeing and effectiveness in overcrowded settings. This aligns with organisational theory in education: when teachers are provided tools that reduce stressors (like overwork from marking or managing big data), their job satisfaction and efficacy increase, leading to better performance.
It’s a positive feedback loop – reduce the drudgery, and teachers can bring more creativity and energy to the classroom, which large classes desperately need.
Facilitating large-scale personalised feedback: Another novel AI approach is the use of adaptive assessment platforms that not only test students but teach them through the testing process.
For instance, some AI platforms can handle open-ended responses with near-human accuracy (up to 92% precision in marking, as one adaptive system achieved) and provide immediate feedback.
Imagine an English teacher with 200 essays to grade; an AI could pre-score them or highlight common errors, so the teacher can quickly address patterns rather than spend 15 minutes on each paper. Students get faster feedback, which is pedagogically crucial – feedback delayed is feedback diluted.
In a large class, often students might never get detailed feedback on assignments due to volume; AI can change that.
Group management and collaborative learning: A surprising benefit of AI in large classes is helping to manage and form effective student groups. Social constructivist theory values peer collaboration (think of Palincsar’s reciprocal teaching or Johnson & Johnson’s cooperative learning).
But in big classes, organising group work can be chaotic and some students get left out. AI-driven learning platforms can adaptively group students by skill level or complementary abilities for certain tasks, ensuring more balanced teams.
Some advanced systems even track how each student contributes in a group digital project, which helps the teacher intervene if some are not participating. While this use of AI is still emerging, it holds promise for Ghanaian classrooms – rather than avoiding group work due to size, teachers could leverage software that orchestrates it.
For example, an AI could assign roles in a project (researcher, writer, presenter) based on each student’s strengths or learning profile, making large-class group projects more manageable and fair.
In sum, AI offers multiple avenues to ease the strains of overcrowded classrooms. It can act as an on-demand tutor for students, a tireless teaching assistant for teachers, and a smart analyst of educational data to keep large cohorts on track.
The experiences from other countries illustrate that even in resource-constrained environments, gains are possible: Kenya’s M-Shule program delivered AI-personalised lessons via SMS to children in underserved schools, yielding a 24% literacy improvement in 6 months – a testament to how even simple AI tech can drive learning in large groups by personalising via basic phones.
This is encouraging for Ghana, where mobile penetration is high. Of course, implementing these in Ghana requires devices (hence the importance of the tablet project), content alignment with Ghana’s syllabus, and training.
But the potential returns – moving from “one size fits eighty” teaching to “one size fits one, scaled eighty times” – are transformative.
Before moving to the next section, it’s worth noting a critical view: Some might argue that simply reducing class sizes by building more schools and hiring more teachers is the straightforward solution.
Indeed, small class size is an ideal and Ghana should continue to pursue it (e.g., the government hiring more teachers and constructing new classrooms, as recommended by local studies). However, those fixes take considerable time and resources.
AI interventions do not replace the need for infrastructure expansion, but they offer a parallel strategy: to make the current large classes more effective in the interim. In economic terms, AI in education is a form of technological leapfrogging, allowing Ghana to circumvent some constraints by injecting innovation.
The next section will complement this discussion by examining how AI can also address the behavioral and disciplinary challenges in classrooms, creating a more holistic improvement in the learning environment.
Leveraging AI to Improve Discipline and Classroom Behavior
Indiscipline in schools, being a deeply human and social issue, might seem less amenable to technological intervention than academic instruction. Students’ attitudes, values, and behaviors are shaped by complex social dynamics.
However, artificial intelligence – especially when combined with other 4IR technologies – can provide tools to better monitor, predict, and influence behavior in positive ways.
This section explores how AI could be harnessed to help maintain discipline and a safe learning environment in Ghanaian classrooms, while respecting ethical boundaries.
We examine applications ranging from surveillance and early warning systems to AI-driven counseling and behavior management programs, linking them with behavioral theories and real-world pilot initiatives.
Smart monitoring and early warning systems: One direct way AI can support discipline is through enhanced monitoring of student behavior and school premises. Ghana’s stakeholders have already proposed measures like installing CCTV cameras in schools as a deterrent to bullying and violence.
AI can augment such measures by enabling intelligent surveillance – cameras equipped with computer vision algorithms that can detect anomalies like fights, vandalism, or students leaving campus without permission.
For example, some school districts in the United States have tested AI systems that alert administrators if a hallway fight breaks out or if a weapon is detected, by analyzing video feeds in real time. In the Ghanaian context, an AI surveillance system could be set to recognise patterns of bullying (e.g., a group of students cornering one student, or unauthorised gatherings in secluded spots).
Upon detection, it could alert a teacher or school security officer to intervene immediately. The idea is to “swiftly address incidents as they occur,” as one Ghanaian commentator noted in calling for electronic monitoring in high-risk areas like dormitories and dining halls.
Such immediate response can prevent escalation of indiscipline and send a strong message that misbehavior will be noticed and acted upon. From a behaviorist perspective, this increases the perceived likelihood of punishment (or at least intervention), thus according to operant conditioning, should reduce the frequency of the unwanted behavior (since students no longer expect to get away with it unseen).
However, AI surveillance must be implemented carefully to avoid creating a “Big Brother” atmosphere or infringing on privacy rights. Clear policies would be needed about how data is used and ensuring it’s for safety, not trivial snooping.
Ghana’s schools could pilot such technology in boarding schools where bullying and dormitory disturbances are most prevalent.
A supporting policy could involve community buy-in: explaining to students and parents that cameras are there to protect students, not to eliminate all freedom. If done right, this aligns with deterrence theory in criminology – the visible presence of monitoring technology raises the perceived cost of deviance, thereby discouraging it.
Beyond physical monitoring, AI can also analyze behavioral data to provide early warnings for indiscipline or disengagement. For instance, if a student’s attendance drops or they show repeated minor misconduct, a machine learning model could flag them for proactive counseling.
Some schools in the UK and US use software that tracks points or demerits and uses predictive analytics to identify students who might be on a path to serious disciplinary issues (similar to how credit card companies predict fraud). In Ghana, one could integrate simple data points: tardiness records, assignment completion, previous disciplinary incidents – to create a risk profile.
A student accumulating risk factors might benefit from an early parent-teacher meeting or mentoring before they explode in a major incident. This is analogous to how AI is used in education to predict dropouts; here the goal is to predict and preempt severe indiscipline.
Such approaches adhere to the preventive discipline model, which posits that many behavior issues can be averted by early identification and support, rather than waiting to punish after the fact.
It also aligns with behavioral economics’ nudge theory: by identifying a student trending towards trouble, the school can “nudge” them back on track (e.g., a guidance counselor proactively reaches out, the student receives a motivational message or privilege for improving behavior, etc.).
AI-driven counseling and support: Discipline problems often have underlying causes – academic frustration, personal or family issues, mental health struggles, etc.
AI can play a role in augmenting counseling services in schools, which are often under-resourced in Ghana (many schools lack a full-time counselor).
One intriguing development is the use of chatbots for socio-emotional support. There are AI chatbots designed to converse with students in natural language, which could allow students to anonymously vent or discuss problems.
For example, a student being bullied might be too afraid to approach a teacher, but they might chat with a “virtual counselor” chatbot that asks guiding questions and then suggests steps (like how to report it, or offers coping strategies).
While a bot is not a human, sometimes just having a non-judgmental listening ear 24/7 can be a relief. Early experiments with mental health chatbots (like Woebot or TalkSpace) show people, especially younger users, do open up to AI “listeners”.
In a school context, a “discipline chatbot” could answer students’ questions about school rules, explain why certain behaviors are harmful, or even simulate scenarios (“what should I do if I see someone being bullied?”) – thus educating students on positive behavior in an interactive way.
This ties to social learning theory – students can learn pro-social behavior through examples and guided practice, even if through a simulated conversation.
Additionally, AI can help tailor behavioral interventions to individual students. For chronic misbehavior cases, AI systems can analyze what approaches have or haven’t worked (for instance, did past warnings improve behavior or not).
This moves towards a data-driven Positive Behavioral Interventions and Supports (PBIS) framework. PBIS is a model used in some schools where data is used to reinforce positive behavior more than punish negative.
AI can bolster this by tracking positive behaviors too – e.g., if a usually disruptive student has a week of good conduct, the system notes that improvement and perhaps notifies teachers to provide recognition. This taps into the principle of positive reinforcement (Skinnerian behaviorism), rewarding good behavior to encourage its recurrence.
Over time, such personalised and immediate reinforcement (something AI can do efficiently) can shape better habits. There are classroom management apps (like ClassDojo, though not AI-driven per se) that give students points for positive behaviors.
An AI layer could dynamically adjust the rewards or identify students who need an extra encouragement boost.
Virtual role-playing and social-emotional learning (SEL): Through AI and perhaps augmented/virtual reality, students can engage in simulations that teach empathy, conflict resolution, and decision-making.
For example, an AI-driven program might put a student in a virtual scenario where they witness bullying from the victim’s perspective – a powerful tool to build empathy and possibly reduce bullying behavior. Such programs already exist in experimental forms; combining AI with VR can adapt the scenario to the student’s responses, making it more impactful than a static video.
By framing it in a game-like environment, students might willingly participate and internalize lessons about discipline and respect. This approach is rooted in experiential learning theory (Kolb) – students learn best by doing and experiencing, even if virtually.
It also aligns with Bandura’s concept of self-efficacy – role-playing successful conflict resolution can increase a student’s confidence that they can handle real conflicts peacefully.
AI in enforcing and updating school rules: Indiscipline partly persists when rules are outdated or inconsistently enforced. AI could assist school administrators in analyzing discipline data to reform policies.
For example, if AI finds that a particular rule is constantly violated and punishments never seem to deter it, the school might reconsider that policy (maybe it’s unrealistic or unfair). On the other hand, AI might discover a hidden pattern: perhaps most fights occur during a particular break time in a specific location.
This insight allows targeted interventions – e.g., assign a teacher on duty at that hotspot, or adjust schedules. This exemplifies the idea of evidence-based discipline policy. Ghana’s GES could benefit from aggregated data (with privacy safeguards) across schools to see national trends – for instance, if AI analysis shows a spike in substance abuse incidents in senior high schools, they can proactively initiate a campaign or program addressing it.
Right now, much disciplinary action in schools is reactive; AI can aid a shift to a proactive, strategic stance on school discipline.
Reinforcing ethics and digital citizenship: Interestingly, the rise of AI itself has provoked disciplinary challenges – for example, the use of AI-generated answers by students in exams, as evidenced by WAEC’s decision to withhold results of candidates from 235 schools in 2023 due to suspected AI-assisted cheating.
This incident reveals that AI is a double-edged sword: students have new means to cheat or cut corners, which is itself an indiscipline issue (academic dishonesty). Leveraging AI to improve discipline must therefore include educating students on responsible AI use and digital citizenship.
AI can be part of the solution here by, ironically, detecting AI misuse (plagiarism checkers with AI, etc.) and by being integrated into the curriculum so that students learn its ethical use early.
If every student is taught that their exam submissions are checked by an AI system capable of recognising AI-written text, they might be dissuaded from attempting such cheating. Open conversations facilitated by AI tools (like an interactive module that quizzes them on what constitutes cheating in the age of ChatGPT) can build awareness.
Limitations and ethical considerations: In critically appraising these AI applications for discipline, we must acknowledge limitations. Technology cannot address deeper moral and socio-economic roots of indiscipline – for instance, an AI camera might catch a fight, but it doesn’t heal the broken peer relationships or the anger that caused it.
Human counselors, teachers, and community leaders remain irreplaceable in shaping character. AI is a supplement, not a substitute, for values education and human intervention.
Moreover, heavy-handed surveillance could create a climate of distrust if not balanced with education and student involvement. As per restorative justice theory, the ultimate goal in school discipline is to have students understand the impact of their actions and make amends, not just to catch and punish them.
AI tools should ideally support a restorative approach (e.g., by facilitating communication and understanding, like a chatbot guiding both bully and victim to resources) rather than reinforce a purely punitive system.
Finally, one must consider equity: If AI discipline tools are only in well-resourced schools (urban, rich), and not in rural or poor schools, it could lead to differences in school safety and climate, exacerbating inequality.
Thus, any AI rollout for discipline in Ghana would need to ensure broad access or prioritise high-need schools (perhaps boarding schools with severe indiscipline problems).
In conclusion, AI can contribute to a more disciplined environment by acting as the eyes, ears, and even a preliminary counselor in schools, catching issues early and augmenting the adults’ capacity to guide student behavior.
The combined effect of AI for instruction and AI for discipline could be synergistic: a student who is engaged by personalised learning software (and finds school more interesting) might be less prone to act out of boredom; likewise, a student who knows the school is vigilant and supportive may be more focused on learning.
But technology alone is not a panacea – it must be embedded in a framework of clear policy, ethical use, and ongoing evaluation. As Ghana experiments with 4IR solutions, it should research and iterate on these AI tools to find the right balance between oversight and trust, punishment and encouragement.
The next section will look at some case studies and pilot projects that integrate these ideas, and discuss theoretical implications, further illustrating the bridge between concept and reality in using AI for Ghana’s education challenges.
Integrating Theory and Practice: Case Studies and Educational Theories in Action
To ground the above strategies in real-world context, we examine how certain AI-driven initiatives have played out in practice – both in Ghana and in comparable African settings – and how these outcomes reflect educational theories.
This helps demonstrate that the ideas discussed are not mere conjecture but are backed by empirical results, and also shows how theories of learning and behavior manifest when AI tools are implemented.
Case Study 1: M-Shule in Kenya – Personalized Learning via SMS. M-Shule, mentioned earlier, is an innovative platform from Kenya that delivers AI-personalized quizzes and lessons to primary school pupils through basic text messages.
This system assesses a child’s current level in literacy and numeracy via initial quizzes, then sends tailored content each day. Over time, the AI adapts the difficulty and topic to the learner’s progress, and sends summary reports to teachers and parents. In its evaluation, students using M-Shule showed an average 24% improvement in literacy scores after 6 months.
This occurred in overcrowded Nairobi classrooms where each teacher could not possibly give daily individualized homework to every child – but the AI essentially did that through SMS. Theory in action: M-Shule’s success highlights constructivist principles: each learner built knowledge based on their own prior knowledge foundation, with the AI providing appropriate new challenges (scaffolding).
It also demonstrates self-paced mastery learning in action, validating Bloom’s theory that with enough time and the right feedback, nearly all students can master content.
Behaviorally, the daily quiz acted as a consistent prompt or “nudge” (behavioral economics) for students to practice regularly. Ghana can learn from M-Shule by implementing similar low-bandwidth solutions in schools where internet is unreliable.
It shows that fancy hardware is not a prerequisite for AI impact; intelligent use of whatever communication channels available can yield gains.
Ghana’s high mobile phone penetration could support such SMS-based or USSD-based AI tutoring for junior high or even upper primary students who have access to a basic phone at home.
Case Study 2: Rwanda’s Integrated AI Strategy – A Holistic Approach. Rwanda offers an example of a national vision for AI in education. The Rwandan government’s initiative to transform into a “knowledge-based economy” includes deploying AI-powered learning tools broadly.
One study by Butera & Kanyamihigo (2024) found that introducing AI personalised learning in Rwandan higher education enhanced student engagement and motivation, aligning content with individual needs.
However, it also noted challenges like limited infrastructure and training, emphasising that tech alone isn’t enough. Theory in action: Rwanda’s approach implicitly uses systems theory in education – addressing multiple system components (curriculum, teacher training, infrastructure, policy) together in order to integrate AI effectively.
From a theoretical lens, it’s also an instantiation of activity theory: treating the entire educational activity system (tools, community, rules) as evolving with the introduction of AI tools.
The positive outcomes on engagement hint at self-determination theory in play; by personalising learning, AI likely improved students’ sense of competence and autonomy, two core needs in that theory, thus boosting intrinsic motivation.
For Ghana, the takeaway is to adopt a systemic approach as well – piecemeal tech in one classroom won’t suffice; it requires aligned curriculum goals, teacher capacity building, and continuous research evaluation.
Case Study 3: Nigeria’s EdoBEST and AI Tutors – We discussed how in Edo State, AI tutoring had dramatic effects. Another aspect of that program, called EdoBEST (Edo Basic Education Sector Transformation), is the use of teacher tablets loaded with lesson guides and an AI-informed script that helps teachers manage large classes effectively.
Teachers receive real-time suggestions and structure for lessons via the tablet, based on what works best (drawn from data across many classrooms). This is akin to giving every teacher a virtual coach in class. The result has been not only improved student scores but also more confident teachers who are able to handle classes of 50+ with less stress.
Theory in action: This reflects cognitive load theory and instructional design principles being optimized by AI – the teacher tablet reduces the cognitive burden on teachers for planning and ensures key pedagogical steps aren’t skipped, thus making teaching in a tough context more manageable.
It’s also related to Bandura’s social learning for teachers – teachers learn improved practices by following the model provided in the tablet, essentially an expert model, and then internalise those skills. Ghana’s possible replication: as Ghana distributes 1.3 million student tablets, giving teachers complementary devices with AI support could amplify impact.
Also, EdoBEST reminds us that technology can empower teachers, not just students, aligning with the idea that teachers must be “architects of the future” with AI as a tool, not feeling threatened by it.
Case Study 4: AI and Discipline – The “Safe Schools” Initiative. While less documented in sub-Saharan Africa, consider a hypothetical pilot: suppose a few large Ghanaian boarding schools implement an AI-enhanced discipline system for a year.
They install CCTV cameras with AI, use a chatbot for anonymous reporting of bullying, and adopt a digital points system for behavior. The expected outcome pattern, based on similar attempts in other countries, might include a reduction in reported bullying incidents (due to deterrence and better detection) and improvements in student perception of safety.
For instance, a school in South Korea used AI to monitor hallways and saw a notable decline in vandalism and fighting (as reported anecdotally at an OECD conference, 2021). Theory in action: If bullying declines, one could attribute that to deterrence (classical conditioning) – students associated misbehavior with a high chance of immediate intervention (unpleasant consequence), thereby extinguishing some behaviors.
Additionally, the presence of reporting tools and quick response facilitates a culture of accountability, which in organisational behavior theory is key to maintaining norms. Students start self-policing or peer-policing because they know the school is serious and equipped.
For Ghana, even without a formal case study available yet, this thought experiment indicates potential measurable benefits that could be tested in a pilot program, say in one urban and one rural school, to gather data.
Linking back to educational theories: Each of the above instances illustrates how technology does not operate in a vacuum but in tandem with educational theories:
- Social Constructivism: AI can free up time for social learning (as Nigeria’s teacher reported – more time to talk to students). It also can connect learners (for example, via collaborative platforms), aligning with Vygotskian emphasis on social interaction.
- Behaviorism: Discipline-tech employs behaviorist principles (reinforcement and punishment cues), but with the nuance of data to apply them more consistently and fairly.
- Cognitive Theories: Adaptive learning uses cognitive diagnostics to tailor content, essentially applying formative assessment theory continuously, which cognitive science says is crucial for retention and understanding.
- Motivation Theories: Self-determination theory and expectancy-value theory both underscore the importance of feeling capable and seeing value in tasks – AI’s personalized approach often increases a student’s success rate (feeling capable) and can contextualize learning to be more relevant (increasing perceived value), thereby motivating further effort.
- Equity and Inclusion Theories: From a critical theory standpoint, one must ask: does AI make learning more inclusive or does it privilege those with devices? We see attempts like M-Shule to reach marginalized kids, and Ghana’s policy of free tablets is meant to democratize access. If implemented equitably, AI can actually close gaps – for instance, a village school with few teachers could get access to quality materials through AI, narrowing the resource gap between it and an elite urban school. This resonates with the capability approach (Sen, Nussbaum) – expanding what each child is capable of doing and being, through technology as an enabler. The proviso is that infrastructure and training must follow, otherwise AI could also widen divides (if some schools get it and others don’t).
Ghanaian pilot and research needs: Notably, Ghana is beginning to engage in research on AI in education, like the 2024 study we examined. That study’s findings that AI holds promise for engagement and administrative efficiency, but needs contextual sensitivity, should guide local pilot designs. Ghana should consider small-scale pilots of AI interventions, rigorously evaluate them (perhaps with university researchers and the GES), and iterate. Areas ripe for pilots include:
- AI tutoring in core subjects in a few overcrowded junior high classes.
- An AI discipline monitoring system in a high school known for issues.
- AI-assisted teacher professional development modules (e.g., an AI coach that gives feedback on a teacher’s instructional practice, akin to how some language teachers use AI to analyze their speaking speed, etc.).
- Use of AI analytics on the trove of educational data Ghana has (BECE and WASSCE results, attendance data, etc.) to inform policy – for example, predicting which districts or schools are likely to need extra support.
Cautions from literature: Researchers like Amegadzie et al. (2021) and Ampofo et al. (2023) note that Ghana currently lags in AIEd research and that global AI strategies often focus more on teaching about AI than using AI for teaching.
So Ghana must not just teach coding and AI concepts (which it should, to create future AI developers) but also adopt AI within teaching practice itself.
There’s also the warning that AI adoption must be equitable and ethical – AI should augment, not replace teachers, and guard against biases (for instance, AI content must reflect Ghana’s cultural context, not inadvertently include foreign biases).
A striking incident reinforcing caution was WAEC’s challenge with AI-generated exam answers – illustrating how technology can introduce new problems. It’s a reminder that digital citizenship and academic integrity education must accompany tech rollout. In effect, theory (ethics, character education) must evolve alongside practice (tech integration).
By examining these case studies and theoretical insights, we see a nuanced picture: AI can and has worked in analogous contexts to improve learning and discipline, but success depends on human factors and system support.
The best outcomes arise when technology is married to sound pedagogy and policy – a teacher plus AI, not AI in a vacuum.
This integration of theory and practice paves the way for our final major section: concrete recommendations for policymakers and stakeholders in Ghana, and suggestions for future research to continue building evidence in this domain.
Policy Recommendations and Future Research Directions
The analysis thus far has identified both the potential and the prerequisites for successfully leveraging AI to tackle indiscipline and overcrowding in Ghanaian classrooms. In this concluding section, we transition from analysis to action: offering actionable policy recommendations for educational authorities, school leaders, and communities in Ghana, and proposing avenues for future research to fill knowledge gaps and guide implementation.
The tone remains authoritative yet pragmatic, recognizing the limitations of our proposals while striving for innovation and positive change.
1. Develop a Comprehensive National EdTech and AI-in-Education Policy: Ghana should expedite the creation of an EdTech and AIEd policy framework that specifically addresses how 4IR tools can be used to improve quality and access in education.
As noted, Ghana is currently in the early stages of formulating such a strategy. This policy should set clear goals and guidelines on integrating AI into teaching, learning, and administration. Key components must include:
- Infrastructure Commitments: Ensure that all schools have the basic electrical and internet infrastructure to use digital tools. This may involve public-private partnerships to connect schools to solar power and broadband, especially in rural areas.
- Equity Provisions: The policy should mandate that interventions prioritize under-resourced schools to avoid widening disparities. For example, if AI tutoring programs are introduced, first implement them in overcrowded public schools rather than already well-resourced private schools.
- Curriculum Integration: Outline how AI literacy will be incorporated in the curriculum (so students learn about AI), and how AI tools will be integrated across subjects (for example, using an AI science tutor in science classes, or AI writing assistants in English classes).
- Ethical Guidelines: Adopt ethical standards for AI use in schools, focusing on data privacy, informed consent (notify parents and students about AI systems in use), and avoiding bias. Ghana could adapt UNESCO’s AI in education guidelines to local context, emphasizing AI that respects student rights and cultural values.
2. Invest in Teacher Training and AI Literacy: Teachers are the linchpin of any technology adoption. The government, through bodies like the National Teaching Council and teacher training colleges, should implement a two-pronged training program:
- Pre-Service Training: Integrate modules on EdTech and AI into teacher college curricula. All new teachers should understand the basics of how AI can aid teaching (and its limitations). As advocated by education experts, “pre-service training colleges must include AI education as a compulsory module”. This training should cover both how to use AI tools for instruction/class management and how to teach students about AI (so that new teachers enter classrooms comfortable and ready to use digital aids).
- In-Service Professional Development: Launch nationwide workshops (perhaps through the district education offices) to train current teachers on specific AI tools. Given teachers’ heavy workload, this training should be practical: e.g., how to use a grading AI on the computer to mark essays, or how to set up and interpret data from an AI early warning system for student behavior. Peer learning communities could be encouraged, where tech-savvy teachers mentor others (blending social learning theory – teachers learning from peers – with tech). Also, success stories should be highlighted: if one school uses AI to successfully improve math scores or reduce bullying, those teachers can present their methods to others. This fosters buy-in, as teachers see fellow educators leading the change.
Crucially, training must emphasise that AI is a tool to empower teachers, not replace them. This addresses any fear of obsolescence and frames teachers as central actors in AI integration. As one article put it, “AI does not render teachers obsolete—it empowers them”. This empowering message should be front and center in all training and communications.
3. Pilot and Scale Proven AI Interventions in Phases: Policymakers should adopt a crawl-walk-run approach to AI in education. Instead of nationwide deployment all at once (which could lead to failures if not well tested), initiate pilot programs in a controlled number of schools, rigorously evaluate them, and then scale up. For example:
- Pilot AI Tutoring in Overcrowded Schools: Identify, say, 20 junior high schools across different regions with chronic large class sizes and provide them with an AI-driven learning app (it could be an existing platform or one developed for Ghana’s syllabus). Work with researchers to use a control group for comparison. Measure improvements in student learning outcomes (test scores, engagement) and teacher feedback on workload. If results are promising (like improvements akin to those in Edo State or Kenya’s M-Shule), create a roadmap for expanding to all schools with similar conditions.
- Pilot AI Discipline Management: Similarly, select a few SHSs known to struggle with indiscipline (perhaps a mix of urban boarding schools and rural day schools). Implement a package: AI camera surveillance in hotspots, a student chatbot for reporting or counseling, and a data system for tracking behavior. Ensure there’s also a human component (like a trained counselor or a discipline committee actively using the AI outputs). After 1-2 years, assess changes in discipline records (e.g., fewer fights, reduced vandalism), and gather student and teacher sentiment (do they feel safer? do they find the measures fair?). Use this to create guidelines for scaling to other schools, and refine the approach (maybe AI cams work well but need clear privacy rules, or the chatbot was underused due to language barriers – whatever the findings, adapt accordingly).
- The scaling phase should be accompanied by procurement planning (budgeting for devices, software licenses or development, maintenance) and support structures (helplines for tech support in schools, etc.).
4. Enhance Data Systems for Decision-Making: One low-hanging fruit is improving how the Ghana Education Service collects and uses school data. AI thrives on data; to effectively deploy AI, foundational Education Management Information Systems (EMIS) must be robust. The policy should aim to digitise student records, attendance, assessment scores, and disciplinary incidents in a centralised system. Once this data is collected, apply analytics and AI to glean insights:
- Use machine learning to identify schools at risk of decline (for instance, a combination of very high pupil-teacher ratio, rising indiscipline reports, and falling exam results could trigger a flag at GES to intervene in that school with additional support).
- Create dashboards for headteachers that visualise trends (e.g., a heatmap of classroom occupancy to help them optimize room use, or graphs of incident types to tailor discipline approaches).
- As Ghana moves into administering more computer-based tests or continuous assessment, ensure that data can feed into adaptive learning: e.g., if a majority of students in a class missed a particular question concept, the AI can suggest to the teacher to review that concept.
5. Foster Public-Private Partnerships and Local Innovation: The tech ecosystem in Ghana should be mobilized to localize and innovate AI solutions for education. Government can incentivise startups and researchers to work on AIEd by providing grants or hosting challenges (hackathons) focused on, say, “AI for Large Classrooms” or “AI against Bullying”.
The example of SuaCode.ai developing Kwame AI for WASSCE prep is encouraging – more such local content creation should be spurred. Public-private partnerships can also help with resources: telecom companies might support SMS-based learning initiatives (like a Ghanaian M-Shule) as part of corporate social responsibility; EdTech companies can pilot their tools in public schools.
International organisations (World Bank, UNESCO, UNICEF) are often keen to support EdTech in Africa – Ghana can leverage such support for technical assistance and funding. Ultimately, building a local capacity for AI in education ensures solutions remain sustainable and context-appropriate.
6. Revise Discipline Policies with Technology in Mind: The GES code of conduct and school discipline guidelines should be updated to reflect the new tools and challenges.
As the UEW research brief recommends, revise the GES code of conduct to incorporate balanced disciplinary practices that protect students’ rights while supporting teachers’ authority. In practice, this could mean:
- Officially permitting (with guidelines) the use of surveillance tech in schools for safety, including how the footage/data can be used in disciplinary proceedings.
- Establishing protocols for digital evidence – for instance, if AI flags a student for suspected cheating or plagiarism, how should a teacher follow up? Ensuring there’s due process (maybe a human reviews the case).
- Encouraging schools to adopt restorative justice programs possibly facilitated by technology (like online mediation sessions or reflective exercises guided by a program). The discipline policy can suggest alternatives to suspension, such as mandatory counseling (which could include sessions with an AI-assisted module).
- Engaging students in the conversation: involve student councils in reviewing how these technologies are implemented, to maintain trust and buy-in. When students understand that the goal is to keep them safe and successful, not to “spy” or punish unfairly, they are more likely to cooperate.
7. Emphasize Social and Emotional Learning (SEL) and Ethics alongside AI: A policy focus solely on tech misses the human element. Ghana’s education policies should simultaneously strengthen SEL curricula – teaching empathy, self-regulation, digital citizenship, and ethics. For instance:
- Incorporate digital literacy and citizenship lessons that cover responsible use of AI (so students understand why they shouldn’t misuse tools for cheating, and conversely how to use them beneficially).
- Train students in peer mediation and conflict resolution, possibly with help from digital training tools. This addresses indiscipline by getting to root causes – building a school culture of respect and inclusion.
- When rolling out AI systems, do so with transparency and education: hold school assemblies to demonstrate the AI tools, perhaps even have an AI expert or psychologist talk about why these measures help, thereby demystifying the technology and framing it as part of a caring school environment.
Future Research Directions: As Ghana implements these recommendations, ongoing research should accompany practice to inform continuous improvement. Key areas for future scholarly inquiry include:
- Impact Studies: Rigorous evaluations (using randomised controlled trials or quasi-experimental designs) of AI interventions on learning outcomes, student behavior, teacher performance, and cost-effectiveness in the Ghanaian context. For example, does an AI tutor narrow achievement gaps between high- and low-performing students in a large class? Does an AI discipline system actually reduce bullying or merely increase reporting? These need evidence.
- Longitudinal Studies: Following cohorts of students and teachers over several years to see long-term effects of AI integration. Do students who learned with AI assistance in JHS perform better in SHS and beyond? How does continuous use of AI tools affect teaching practice and teacher retention over time?
- Ethnographic and Qualitative Research: Understanding the experiences and perceptions of teachers and students interacting with AI in the classroom. Qualitative feedback can uncover issues that quantitative metrics might miss – e.g., do students feel more engaged or do they find AI lessons isolating? Do teachers feel a loss of autonomy when using scripted AI lesson guides or do they feel relieved? These insights are crucial for refining implementation.
- Localization and Language: Research on AI tools in local languages (Twi, Ga, Ewe, etc.) and for local curricula. Many AI models are trained on foreign data; ensuring they work for Ghana’s vernacular and context is important. Researchers could develop AI for local language content (like a chatbot that can speak Ghanaian languages) to make sure no student is left out due to language.
- AI and Special Needs Education: Explore how AI could support inclusive education in Ghana – e.g., AI tools for visually or hearing-impaired students in large classes, or personalised learning for students with learning difficulties. Since overcrowding often hits students with special needs hardest (they get even less attention), AI might be an equaliser here. This overlaps with the government’s goal of not marginalizing students with disabilities.
- Unintended Consequences: Study any unintended effects, like over-reliance on AI (do students become less able to do work without AI help?), or impacts on student privacy and well-being (does constant monitoring cause stress?). This helps in developing mitigating strategies (for example, ensuring “AI-free” times to maintain human connection, or robust data protection laws in education).
By pursuing these research directions in partnership with universities and international bodies, Ghana can contribute to global knowledge on AI in education, ensuring that its own practices remain cutting-edge and evidence-based.
Conclusion
Ghana’s education system stands at a crossroads of crisis and opportunity. On one side are the pressing challenges this paper has detailed: overcrowded classrooms where a single teacher struggles to impart knowledge to throngs of pupils, and rising indiscipline that disrupts learning and endangers student welfare.
These issues have deepened in the wake of well-intentioned policies like Free SHS, which boosted access but stretched resources to breaking point.
The narrative from our classrooms has too often become one of chaos – a far cry from the structured, nurturing environment in which young minds best flourish. On the other side of this crossroads, however, is an unprecedented opportunity driven by the Fourth Industrial Revolution and its technologies.
As we have argued, artificial intelligence, if wielded wisely, offers Ghana a chance to leapfrog traditional constraints and transform its educational landscape.
This paper set out to demonstrate that leveraging AI in the 4IR era can help mitigate indiscipline and overcrowding in Ghanaian classrooms. Through a rigorous examination of data, literature, and case studies, we have seen that this thesis holds considerable merit.
AI’s capacity to personalise learning has been shown to raise achievement in large classes, from Nigeria’s AI tutor pilot doubling literacy scores to Kenya’s SMS-based system improving foundational skills.
AI tools can provide the differentiation and feedback that our overburdened teachers wish to give, essentially scaling up the practices of a good tutor to a whole class.
Equally, AI can strengthen classroom management and discipline: intelligent monitoring can deter violence and bullying by increasing the certainty of detection, predictive analytics can flag at-risk students for early intervention, and interactive chatbots or programs can engage students in learning positive behaviors.
These technological interventions, aligned with theories from social constructivism to behaviorism, offer practical pathways to address what have seemed like intractable problems.
Yet, throughout our analysis, we have maintained a critical perspective: AI is not a magic wand. It cannot hire the extra 15 million teachers Africa needs by 2030, nor can it build classrooms overnight.
Traditional measures – more funding for infrastructure, more teacher recruitment and training, community involvement in discipline – remain essential and were echoed in policy suggestions (e.g., building additional facilities and employing more teachers to reduce class size, or re-engaging parents and PTAs in promoting discipline).
The promise of AI must therefore be seen as complementary to these efforts, not as a replacement. We have also highlighted limitations and risks: issues of privacy, the need to avoid an atmosphere of surveillance overreach, and ensuring no child is left behind due to a digital divide.
Implementing AI solutions demands careful design and constant oversight to ensure they are equitable, ethical, and effective.
In concluding, we return to the core rationale for this entire discussion: the futures of Ghana’s children. Ghana, like other nations, is marching into a future where knowledge and technology drive prosperity. We cannot afford to have our classrooms stuck in a state of disorder and inefficiency. As one commentary starkly put it, “If Ghanaian children are to become global citizens, we cannot continue to raise them in digital silence” – nor, we might add, in chaotic classrooms.
The Fourth Industrial Revolution compels us to reimagine education not just as a system of chalk and talk, but as a dynamic, technology-enhanced ecosystem that can reach every child and instill both the hard skills and soft discipline needed for the 21st century.
Action is imperative. The recommendations provided – from policy frameworks and teacher training to targeted pilots and research – offer a roadmap to move forward. The time for feasibility studies and cautious optimism is drawing to a close; what is needed now is bold pilot projects and scaled interventions informed by the evidence we already have.
As our analysis shows, many pieces are in place: political will for 4IR readiness, examples of successful AI use cases, and a growing awareness among educators and parents of the need to innovate.
It falls to the stakeholders – the Ministry of Education, GES, school heads, teachers, tech partners, and indeed students and parents – to collaborate in bringing these ideas to fruition.
In the spirit of continuous improvement and reflection, we also stress that monitoring and evaluation should accompany every step. Mistakes will happen – a tool might not work as expected, or adoption might be slow – but those should be seen as learning opportunities to refine and adapt strategies (just as in a classroom, a wrong answer is not a dead end but a chance to learn).
Importantly, the pursuit of AI in education should not distract from addressing the root causes of overcrowding and indiscipline. It is a piece of the puzzle: a high-leverage piece, we contend, but one that works best in concert with socio-economic and policy solutions (like sustained education funding, teacher incentives to serve in underserved areas, and community engagement initiatives).
To end on a constructive and hopeful note, consider the vision of a Ghanaian classroom ten years from now if we take judicious action today: A class of 50 where each student is working on a tablet at their level, deeply engaged – the struggling ones getting visual explanations and practice until they catch up, the advanced ones exploring enrichment topics.
The teacher moves through the room, freed from rote lecturing, kneeling beside one group to answer questions, then another, perhaps alerted by her tablet that a certain cluster is stuck on a problem.
There’s calm and focus; students are active but not chaotic. At the back, a quiet notification comes on the teacher’s device that a usually punctual student has been absent twice this week and scored low on recent exercises – a prompt for her to check in with him after class about any issues, maybe involving the guidance counselor or engaging his parents early.
During break, students know that hotspots are monitored, but more importantly, they have been part of anti-bullying workshops and feel a shared responsibility to keep their school safe. A few tech-savvy students even help run a “digital prefect” system, assisting teachers in analysing data from the school’s dashboard to identify areas for improvement (be it academic or behavioral).
This picture is not science fiction; it is achievable with the right mix of technology and human dedication – indeed, “the only question is whether we have the courage and vision to scale these solutions to reach every child”.
In conclusion, indiscipline and overcrowding in Ghanaian classrooms are formidable challenges, but they are not insurmountable. By embracing the tools and mindsets of the Fourth Industrial Revolution, Ghana can turn its classrooms from sites of struggle into centers of excellence.
The journey will require innovation, investment, and inclusion, but the reward is a generation of learners equipped with knowledge, discipline, and creativity – ready to lead Ghana into a prosperous future. It is often said that “Education is the passport to the future.”
In our time, that passport is being stamped with digital ink. Ghana must ensure its children are not left waiting in line, but are confidently boarding the flight into the future of education.
With strategic use of AI and a steadfast commitment to quality and equity, Ghana’s classrooms can indeed become a shining example of how the developing world can harness the 4IR for a quantum leap in education.
In sum, the challenges are great, but the tools at our disposal are greater – it is time to leverage them for the sake of our students and the nation’s future.
About the author
James Faraday Odoom Ocran, is an AI Africa Platinum Trainer, Head of HRMD at GES, Gomoa East, AI in Education and transformative education reformer and Writer. He can be contacted via email at [email protected]

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DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
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