The Inspector General of Police (IGP) has commended the Agricultural Development Bank (ADB) PLC for its renewed growth momentum and strong customer-focused direction.
Christian Tetteh Yohuno also expressed the readiness of the Ghana Police Service to enhance partnerships with the Bank.
IGP Yohuno made the remarks when he graced ADB’s Customer Interaction Breakfast Meeting in Accra on Wednesday, November 12, as Special Guest of Honour.
The event was attended by Customers, the Board of Directors, & Executive Management Team of the Bank, other top-ranking officials from the Police Service, as well as other key stakeholders across sectors.
In his brief address, the IGP praised the strides being made by the Bank, noting that the turnaround reflects “strong leadership, disciplined execution, and renewed customer confidence.”
He added that a stable, efficient banking system was essential for national development and pledged the Police Administration’s readiness to enhance collaboration and institutional support for ADB and the financial sector as a whole.
Welcoming customers and all participants earlier, Deputy Managing Director in charge of services, Mrs Sylvia Naa Kwakai Nyante, expressed appreciation to customers for their loyalty and encouraged them to continue offering feedback to help the Bank to continually improve its service delivery.
The Managing Director, Mr. Edward Ato Sarpong, led an interactive feedback session where customers shared practical insights on innovations, service experience, processes, product offerings, including digital channels, and turnaround time.
The session forms part of ADB’s continuous effort to refine and effectively implement its “Beyond Banking” agenda of redefining banking, empowering businesses, building futures, driving prosperity, nurturing communities, enhancing service excellence, among others.
The event ended with a high-level networking session among customers, board members, senior management of the bank, and other stakeholders, reinforcing ADB’s commitment to building stronger partnerships.
Participants expressed satisfaction with the engagement and highlighted the importance of such events in shaping a more responsive, customer-driven banking experience.
The following officials of ADB were also at the event:
Board of Directors: Wing Commander Samuel J.A. Allotey, Siisi Essuman-Ocran, Courage Akanwunge Asabagna, Hon. Andrew Dari Chiwitey, and Godwyll Ansah, Board Secretary.
Other Management Team included: Enoch Benjamin Donkoh – Acting General Manager; Frank Okyere-Adarkwa – General Manager, Retail Banking; Kwame Asiedu-Attrams – General Manager, Agribusiness; Alberta Frimpong-Manso – Ag. Chief Finance Officer; Samuel Dako – Chief Audit Executive; Bridget Kaminta Lekanong Nuotuo – Treasurer; Amelia Boadiwaa Ama Croffie – General Counsel; Leon Bannerman Williams – Chief Risk Officer; Emmanuel Ofori Boateng – Head of IT; Agbenya Adotey – Chief Information Security Officer; Abena Abrafi Antwi – Ag. Head, HR; Obaapa Yeboah Addo – Head of Customer Care & Service Quality; Kwabena Adabo Kufuor – Head of General Services; and Mohammed Ali – Head of Marketing & Communications.
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