In 2025, leading mining technology and service supplier FLSmidth will open or expand seven service centres in strategic locations across the globe.
These facilities are in direct support of FLSmidth’s CORE’26 mining strategy that includes targeting service growth, and adds to the company’s already comprehensive global network of service centres that can enhance mining customers’ productivity.
New facilities will open in Accra, Ghana; Surabaja, Indonesia; and Dammam, Saudi Arabia, whereas the current operations in Mackay, Australia, will relocate to a larger facility. Expansions are planned in Parauapebas, Brazil; Karaganda, Kazakhstan; and Ulaanbaatar, Mongolia.
Operations in each of these new locations will begin within the coming months, with official opening details to be announced locally at a later date. In addition, an expansion of the service centre in Chloorkop, South Africa, is already ongoing and will be completed in 2026.
Christian Fabry, Head of Professional Services at FLSmidth, comments: “Our service centres serve primarily as workshops for improving or repairing customer equipment and can also have warehousing capabilities for distribution.”
“With these new openings and expansions, we further strengthen our service capabilities and best-in-class service offerings to customers. We can do that by shortening the operational down time for customers thanks to the service centres strategic proximity to mine sites and greater availability of spare and wear parts to local customers.”
Meanwhile, the CEO of the Ghana Chamber of Mines, Dr. Sulemanu Koney highlighted the strategic importance of the facility in enhancing Ghana’s mining industry, improving efficiency, sustainability, and value addition.
He noted that mining remains a key pillar of Ghana’s economy, contributing 10% to GDP in 2024 and accounting for over 60% of total export revenue, with gold alone making up more than 50% of national exports.
The sector also plays a vital role in foreign exchange earnings and job creation, with mining companies returning an average of 74% of export earnings into the country.
Dr. Koney emphasized that local procurement is crucial for economic growth, revealing that in 2023, mining firms spent $3.1 billion on local goods and services, representing 53% of total mineral revenue. Similarly, data from the Minerals Commission showed that 41% of mining company expenditures were directed toward in-country vendors.
The FLS Service Centre, he stated, will help mining firms minimize operational downtime, improve supply chain reliability, and enhance local expertise through advanced training for Ghanaian engineers and technicians. Beyond operational benefits, the facility is expected to create jobs, support local communities, and contribute to national revenue.
Dr. Koney also referenced a recent study by the African Center for Energy Policy, which identified opportunities for Ghana to position itself as a hub for mining support services in West Africa. He called on industry players to invest in local manufacturing, technology, and workforce development to sustain Ghana’s mining leadership.
He also commended FLSmidth for its commitment to Ghana’s industrial and economic progress, urging stakeholders to embrace innovation, sustainability, and responsible mining to ensure long-term economic transformation.
FLSmidth’s mining service offerings
FLSmidth offers a comprehensive range of service offerings that allow mining companies to maximise productivity.
The company has developed a strategic global presence and advanced service-based solutions required to provide responsive support wherever customers are located. This includes:
- Strong inventory of OEM spare parts and consumables in service centres around the world
- Regional and global field engineers, plus remote asset health and performance optimisation services
- Mineral laboratory services for fast, accurate mineralogical and metallurgical testing
- Upgrades, rebuilds and exchange services to help you get more from your equipment
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