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Exporting Excellence, Importing Failure: Ghana’s workplace accountability crisis

Tue, Dec 23 2025 5:11 PM
in Ghana General News
exporting excellence importing failure ghanas workplace accountability crisis
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Exporting Excellence, Importing Failure: Ghana's workplace accountability crisis

The conundrum is stark and uncomfortable: skilled Ghanaian professionals who deliver exemplary work in London, Toronto or New York return home to become unreliable employees. The same artisan who maintains rigorous standards in Dubai will pilfer materials from his Accra-based employer.

University graduates who juggle multiple low-wage jobs abroad with punctuality and pride become perpetual excuse-makers in Ghana’s formal sector.

This is not about capability. It’s about systems, incentives and the slow rot of institutional trust.

The Expatriate Contradiction

Walk through any major hospital in the United Kingdom and you’ll find Ghanaian nurses working double shifts with clockwork reliability. Visit construction sites across the Gulf states, Canada, the United Kingdom and Ghanaian engineers follow specifications to the letter.

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In Canada’s care homes, Ghanaian workers arrive early and stay late, often in jobs far beneath their qualifications.

Multinationals operating in Ghana continue importing expensive expatriate managers, not primarily for technical expertise which exists locally but to circumvent an environment where employee theft, parallel business ventures and outright sabotage have become normalised.

The question demands honest examination: why does behaviour change so dramatically with geography?

The answer lies less in culture than in consequence. Ghanaians abroad work within systems where performance links directly to survival. There are no family safety nets, no possibility of bribing one’s way back into employment, no union strong enough to protect sustained incompetence.

The social contract is clear: deliver results or face swift replacement. Unemployment benefits exist but come with conditions and time limits. Most critically, there’s no informal economy large enough to absorb those who fail in formal employment.

There’s also the matter of appearances: earning sufficient disposable income to fund conspicuous consumption back home. Social media posts filled with travel photographs and property developments that far exceed plausible earnings, designed to project success to audiences in Ghana.

Much of this expenditure services debts incurred during migration repaying travel agents, banks, relatives and friends who financed the initial journey. The pressure to demonstrate that the sacrifice was worthwhile drives spending patterns that often bear little relation to actual financial security.

This clarity focuses the mind remarkably well.

 The Discipline Deficit

Ghana’s problem isn’t a shortage of talent. It’s an absence of functioning accountability mechanisms. When a British employer sacks someone for poor performance, the termination stands.

The dismissed employee cannot phone a relative in senior management, cannot pay someone to reverse the decision, cannot rely on ethnic solidarity to retain their position. The rules apply uniformly, or near enough to matter.

In Ghana, every rule becomes negotiable. Performance management degenerates into personal drama. Incompetent employees become immovable through connections.

Theft gets excused as “they’re struggling financially.” The cumulative effect is that competent employees see no reward for excellence whilst poor performers face no meaningful consequences.

Consider construction. Togolese artisans now dominate significant portions of Ghana’s building sector, not because Ghanaian masons lack skill, but because Togolese workers deliver quoted timelines and don’t steal materials.

Chinese, Italian, Brazilian contractors import their own labour not from xenophobia but from bitter experience with local workers establishing competing businesses using stolen materials, absconding mid-project, or demanding payment for incomplete work.

The pattern repeats across sectors. Chinese manufacturers bring their own technicians. European firms staff senior positions with expatriates. Not because qualified Ghanaians don’t exist, but because the risk-reward calculation favours paying premium wages to foreigners over managing local staff.

The Price of Tolerance

Some business owners have drawn hard lines. When local engineers at one manufacturing plant attempted unionising primarily to protect established patterns of pilfering and minimal productivity, management refused negotiations entirely.

The message was unambiguous: destructive behaviour receives no accommodation. Those adding no value receive nothing. Some departed. Operations improved.

This approach appears harsh until one considers the alternative. Businesses attempting patience whilst waiting for societal transformation will simply fail.

Ethical reform requires generational timelines. Companies operate on quarterly results. The mismatch is fatal for those prioritising hope over pragmatism.

Employee theft has become Ghana’s silent epidemic. Materials vanish from warehouses. Equipment disappears from sites. Workers establish shadow businesses using employer resources, sometimes directly competing for the same clients.

The scale of loss drives many small enterprises into bankruptcy whilst larger firms respond by removing Ghanaians from positions of trust.

This is not sustainable even though it persists because consequences remain theoretical.

The Education Question

Ghana’s education system, particularly technical and vocational training, inadequately prepares students for workplace realities. Effective vocational education requires instilling routine, discipline and pride in craftsmanship. It demands instructors who embody these qualities themselves.

How many of Ghana’s TVET instructors meet this standard? How many training facilities operate with the equipment, funding and institutional seriousness required to produce globally competitive graduates? The honest answer is uncomfortable.

Meanwhile, the labour market transforms rapidly. Artificial intelligence eliminates routine cognitive work. The gig economy rewards flexibility over institutional loyalty. Younger workers globally increasingly reject traditional employment structures, seeking autonomy and varied experiences over predictable careers.

Ghana’s youth have absorbed this message but drawn problematic conclusions. Why endure TVET’s demanding training for formal sector jobs that pay poorly and offer little security when internet fraud, sports betting and illegal mining deliver faster returns? The calculation is coldly rational, even if socially catastrophic.

The Structural Imbalance

Ghana extends a welcome to foreign professionals that is not reciprocated. Most expatriate engineers arriving in Accra faces minimal barriers to employment, often commanding salaries multiples higher than equally qualified Ghanaians.

The reverse does not hold. Ghanaian professionals migrating to Europe or North America find their experience discounted, their qualifications questioned, their applications systematically deprioritised.

Ghanaian masters and doctoral students in Western universities accept cleaning jobs, food delivery and care work they would refuse at home, regardless of financial desperation.

This is not false pride. It is rational response to Ghana’s social structures where such work carries genuine stigma and offers no pathway to advancement.

After graduation, the barriers intensify. Despite substantial prior experience, African professionals in Western markets face five years or longer securing positions matching their qualifications.

“Transferable skills” applies selectively: European experience transfers seamlessly to Ghanaian contexts, but Ghanaian experience vanishes upon landing in London or Toronto.

This asymmetry requires policy response. If Ghana continues allowing unlimited foreign access to its professional labour market whilst its citizens face systematic barriers abroad, it subsidises foreign economies at its own expense. Reciprocity should become non-negotiable.

The Generational Concern

Every society reflects its incentive structures. Currently, Ghana’s reward rapid extraction over patient building. Scamming, betting and illegal mining offer immediate returns.

Honest labour, technical skill development and institutional loyalty promise delayed gratification that frequently never arrives.

The cohort now in their teens and twenties will lead Ghana’s economy and institutions within two decades. Their formative years have taught them that rules are negotiable, merit is secondary to connections, and quick money beats honest work. What nation emerges from this foundation?

Technical capability is being hollowed out. Ghana increasingly imports basic services it once provided itself. The country fills positions with verbose generalists rather than technically competent specialists, creating organisations heavy on communication but light on execution.

Nepotistic hiring compounds the problem. When employment depends more on relationships than competence, institutional effectiveness degrades predictably. Skills atrophy. Standards decline. The productive backbone weakens until even basic functions require foreign assistance.

Towards Functional Systems

Transformation requires abandoning comfortable fictions. Ghana’s work culture problems aren’t primarily about values or attitudes those shift rapidly under different incentive structures. The challenge is institutional: building systems where merit determines advancement, where theft triggers consequences, where competence receives rewards and incompetence faces costs.

This demands unglamorous work: strengthening employment law enforcement, professionalising human resource practices, empowering managers to make performance-based decisions without family interference, creating genuine social safety nets that eliminate desperation without enabling indolence.

It requires accepting that short-term pain unemployment rising as unproductive workers lose protection, social friction as privilege yields to merit precedes long-term gain. Politicians lack incentive for such programmes. The benefits arrive beyond electoral cycles whilst the costs hit immediately.

But without systemic change, Ghana faces a grim trajectory: continued brain drain as capable workers seek functional environments, increasing dependence on foreign expertise for basic functions, rising informal sector dominance as formal employment becomes untenable, and progressive erosion of productive capacity.

The path forward exists. Other nations have navigated similar transitions, building accountable institutions from dysfunctional predecessors. But it requires clear-eyed diagnosis before treatment. Ghana cannot solve problems it refuses to name honestly.

The evidence surrounds us: Ghanaians demonstrably possess required capabilities. They prove this daily in demanding environments worldwide. The question isn’t whether Ghanaians can work effectively. It’s whether Ghana will build systems that demand and reward such work.

Until that answer becomes yes, expect continued paradoxes: excellence abroad, mediocrity at home, and multinationals justifiably preferring expensive expatriates over locally available talent operating within broken incentive structures.

The choice remains Ghana’s. The clock, however, keeps running.

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