Insight
Uncertainty is the new normal, and change leadership is now a core CEO skill. Managing change effectively means guiding people through ambiguity while keeping the organization anchored to purpose and direction.
Key Strategies
1. Communicate the Vision Early – Clarity reduces anxiety and builds alignment.
2. Acknowledge Discomfort – Recognize the emotional side of change.
3. Empower Change Agents – Identify and support internal champions.
4. Maintain Feedback Loops – Listen and adapt throughout the transition.
5. Stay Visible – Leadership presence builds confidence during turbulence.
CEO Leadership Actions
- Host open forums during major transitions.
- Track morale and engagement throughout change programmes.
- Reinforce the “why” consistently.
Actionable Tip
Share a transparent update on one upcoming change—focus on the purpose behind it.
Why This Matters
Change succeeds when people believe in it. CEOs who lead with empathy and clarity turn uncertainty into opportunity.
About the Author
Ernest De-Graft Egyir, CEO advisor and Founding CEO of Chief Executives Network Ghana, convenes the Ghana CEO Summit and served on Ghana’s Economic Dialogue Planning Committee.
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