Insight
Execution is where strategy wins or fails. CEOs must champion operational discipline to ensure systems, processes, and teams work at peak performance.
Key Strategies:
1. Map Critical Processes – Identify bottlenecks and inefficiencies.
2. Set Clear Operational KPIs – Track what drives productivity and cost efficiency.
3. Standardize Best Practices – Eliminate inconsistency across units.
4. Adopt Continuous Improvement Systems – Lean, Kaizen, and process redesign.
5. Empower Frontline Teams – They often know where improvements are needed most.
CEO Leadership Actions.
Conduct operations walkthroughs quarterly. Celebrate efficiency wins publicly. Break silos between operations, quality, and technology teams.
Actionable Tip.
- Identify one process today that consumes too much time or cost—start a quick review.
Why This Matters?
Operational excellence improves margins, customer experience, and organizational agility.
About the Author
Ernest De-Graft Egyir, CEO advisor and Founding CEO of Chief Executives Network Ghana, convenes the Ghana CEO Summit and served on Ghana’s Economic Dialogue Planning Committee.
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