President Nana Akufo-Addo says he is disturbed by the collapse of the ceiling of a section of the Accra Mall on Thursday, 11 October 2018.
In a tweet, Mr Akufo-Addo encouraged Ghanaians “to work together to improve our maintenance culture”.
He further sympathised with the injured and wished them a speedy recovery.
An eyewitness narrated that the situation resulted in panic and fear. Anxious workers at the centre and hordes of shoppers ran helter-skelter for their lives.
Others who got trapped at the supermarket were aided and are currently receiving medical attention.
Personnel from the Ghana National Fire Service, who were deployed to the scene, have subsequently cordoned off the area.
A team from the National Disaster Management Organisation (NADMO) has also been dispatched to the site to assess the extent of damage and implement measures to forestall any further accidents.